Refund policy
At Classeres, we believe that a premium brand deserves a premium experience. Your satisfaction is always our priority.
Exchange Policy
Exchanges are accepted within 14 days from the delivery date.
Items must be:
Unused
In original condition
With original tags and packaging intact
Exchanges are available for:
Size
Color
(Subject to availability)
Any price difference will be settled at the time of exchange.
Return Policy
Returns are accepted within 7 days from the delivery date.
Returned items must be:
Unworn
Unwashed
With original tags and packaging
Refunds will be processed within 7–14 business days after the item passes quality inspection.
Non-Returnable / Non-Exchangeable Items
Sale or discounted items
Accessories
Items that show signs of use or alteration
Shipping Fees
For exchanges or returns not related to manufacturing defects, shipping fees are the customer’s responsibility.
In case of a manufacturing defect, Classeres will cover all shipping costs.
Manufacturing Defects
If you notice any defect, please contact us within 48 hours of receiving your order and provide clear photos for assessment.